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Case study / Plann

Building the team behind the exit.

Engineering leadership, growth strategy and the hiring that took Plann from a founder-led product to an acquired business, without stalling the roadmap.

Industry
Marketing technology
Services
Technical strategy · Engineering delivery · Hiring
Engagement
Ongoing
The numbers
3 → 20Engineers, across four teams in five countries
5.5×Monthly revenue growth, US$55K to US$300K
8 weeksSell-side technical due diligence, start to close
3MRegistered users, 160+ countries

The problem

Plann had product-market fit and three engineers. The product was selling in 160 countries, but every release depended on a couple of people, the roadmap was a list of intentions rather than commitments, and the infrastructure bill climbed with every new signup.

The founders did not need another strategy document. They needed someone accountable for engineering while the business kept selling.

Where we came inChief Technology Officer, on the executive team, reporting to the CEO, owning the engineering budget, the hiring, and the answer to “can we build that.”

What we did

  1. Built the team around the workThree engineers to twenty, across four teams and five countries, inside a 50-person company, with four managers reporting in. Hiring, performance and progression frameworks built from nothing, so the team kept working as it grew instead of slowing down.
  2. Built the platform to carry the growthArchitected on AWS from the ground up to serve three million registered users. Kept the mobile app in-house rather than outsourcing it, and cut two planned features to land it inside one quarter. That was the call that got it shipped.
  3. Made the company diligence-proofSecurity, cost and ownership documented to the standard an acquirer’s technical team actually asks for. Ran the annual Meta data protection assessment the business’s API access depended on, year after year.
The Plann marketing site, badged “by Linktree”: “Plann’s social media management tools, trusted by 3M global brands”, over a row of customer accounts and their follower counts.

What changed

Revenue went from US$55K to US$300K a month. A new link-in-bio product added 8% to annual revenue. Releases stopped being events, and on-call stopped landing on the founders.

When the acquisition conversation started, the technical answers were already written down. Sell-side due diligence closed in eight weeks. Linktree acquired the business in August 2024, platform and team intact, and kept the team on to run the integration.

Confyde helped us automate processes we didn’t even realise were costing us hours each week. In the first month alone we reduced admin time by 35% and improved customer response times significantly.

Christy LaurenceFounder, Plann

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